Legal

Privacy Policy

This Privacy Policy explains how we collect, use, store, and share information when you use our website and services.

Last updated: May 4, 2026

Privacy

Who we are

Matrimony Pair (Malayali Wedding) is owned and operated by R Three Technologies (R Three Technologies, Pandalam, Pathanamthitta dist., Kerala, India, Pin 689501).

Contact: +91 73065 58582 | r3kerala@gmail.com

Privacy

Information we collect

  • Account & profile: name, gender, age, education, occupation, location, preferences, and other details you add to your profile.
  • Photos & documents: images you upload for your profile and verification.
  • Contact details: phone number and email address used for login, communication, and support.
  • Interactions: interests/bookmarks, access requests, messages or actions inside the site.
  • Support requests: complaints/tickets you submit, including any attachments you send.
  • Technical data: device and browser data, IP address, timestamps, and logs used for security, abuse prevention, and improving the service.

Privacy

How we use your information

  • To create and maintain your account and profile.
  • To show you relevant profiles and enable matching features.
  • To process your requests (interests, access requests, etc.).
  • To provide customer support and handle complaints.
  • To secure the platform (fraud detection, abuse prevention, rate limiting, and auditing).
  • To comply with legal obligations and enforce our terms.

Privacy

Payments (UPI / bank transfer)

Payments shown on the Pricing page are made through UPI/bank transfer using the QR code and account details displayed. We do not collect your card details on this website.

For verification, we may request payment confirmation (such as transaction reference, screenshot, or bank/UPI proof) via WhatsApp or email.

Privacy

How we share information

We do not sell your personal information. We share information only as needed to operate the service.

  • With other members: profile details you choose to publish are visible to other users according to your privacy settings and access controls.
  • Service providers: hosting, storage, analytics, and security tooling that help us run the platform (under appropriate safeguards).
  • Legal / safety: if required by law, court order, or to protect users and the platform from fraud or harm.

Privacy

Cookies and similar technologies

We may use cookies or local storage for login/session management, remembering preferences, improving performance, and basic analytics.

Privacy

PWA / app-style install

Our site may be installed as a Progressive Web App (PWA) on your device. This uses the same website in an app-style window and does not require an app store. The PWA does not automatically access your contacts, photos, or device files unless you explicitly upload content through the site.

Privacy

Data retention and deletion

We keep your information as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

You can request deletion of your account via the website (where available) or by contacting us at r3kerala@gmail.com.

Privacy

Security

We use reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure. Please protect your password and avoid sharing OTPs or sensitive details with unknown users.

Privacy

Children’s privacy

Our services are intended for adults who are legally eligible for marriage. We do not knowingly collect personal data from children.

Privacy

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest version.

Need help?

Visit Support / Complaints or contact us at r3kerala@gmail.com.